Privacy Notice "Golem Agency" (extended version)

Last updated: 12 March, 2024

Intro

The company “Golem Agency” (“Golem” or “we”) welcomes you.

We care about your personal data, and that's why we have created this Privacy Notice. The Notice informs you how your personal data is collected, stored, and used, and provides a step-by-step description of what happens when you interact with our website accessible via the provided link https://golem.agency/ (“Website”).

Content

About us as the Controller of your personal data
Data controller
Private Entrepreneur Volodymyr Golembivs’kyi, tax number 3314019996
Postal address
Ukraine, 03113, Kyiv, 49 Dehtiarivs’ka street
Email address
privacy@golem.agency
Data location
Ukraine

About you as a data subject

By using the Website, you become our user ("User"). We categorise all Users separately for the purpose of understanding the stages of your interaction with the Website, adhering to the principle of data minimisation, and facilitating the processing of your requests regarding your own data.

Visitor
All users who visit our Website.
News subscriber
Users who have subscribed to our newsletters.
Reader
Users who submit requests to receive e-books.
Listener
Users who register their participation in our webinars.
Potential client
Users who submit service inquiries through contact forms or contact details provided on the Website.
Please note!

If you respond to our job vacancy through job search services or communicate with us regarding vacancies via email, you become a "Candidate," and your data is governed by our Recruitment Notice.

Age restriction

We consciously do not process data of visitors who have not reached the age of 18 without the consent of their legal representatives.

If you are such a visitor or their legal representative, please contact us at the email address provided privacy@golem.agency and we erase it.

Personal Data

Data sources

We receive personal data when you visit and interact with our Website. The extent of personal data collected depends on your actions on the Website. We may also receive data from third parties, depending on your browser settings and the features you use.

Lawful basis for processing

For processing your personal data, we rely on the following legal bases:

  • Performance of the contract: to take pre-contractual measures, enter into a contract, and fulfil contractual obligations (e.g., Terms of Use) with you.
  • Legitimate interest: to protect our legitimate interests.
  • Consent: for additional processing for specific purposes.

Visitor data

When you visit the Website, certain data is collected automatically. These technical and other data are necessary for us to operate, support, and improve the Website's functionality.

Type of data
Description
Reasons for processing
Lawful basis
Technical data
Information about your visits and usage of the Website, including: referral sources, time, and duration of visits, navigation.
Improving your user experience on the Website.
Performance of the contract.
Necessary cookies
Information necessary for the operation of the Website.
Ensuring the proper functioning of the Website and making it easier to use.
Performance of the contract.
Marketing cookie
Marketing information.
Providing relevant advertising tailored to you.
Consent.
Statistical cookie.
Statistical data on the usage of the Website.
Tracking the effectiveness of the Website for statistical and analytical purposes.
Performance of the contract.

Data retention period

Data processed based on the conclusion and performance of a contract.
Stored for a period of 1 year from the date of the last request.
Data processed based on legitimate interest.
Stored for a period of 1 year from the date of the last request.
Listener data

When you send us a request to receive an e-book, you become categorized as a reader.

Type of data
Description
Reasons for processing
Lawful basis
Data of request
Name;
Identification of the listener.
Performance of the contract.
Email address;
Providing access and input data for the webinar.
Performance of the contract.
Position.
Keeping track of request statistics.
Legitimate interest

Data retention period

Data processed based on the conclusion and performance of a contract.
Stored for a period of 1 year from the date of the last request.
Data processed based on legitimate interest.
It is kept as statistical data for 3 years.
Please note!

Since webinars are conducted outside of our Website, the data that may be collected during the webinar will be governed by the privacy documents of the respective platforms

Potential client data

When you contact us using the contact forms on our Website, you become a potential client.

Upon receiving your request for our services, we may process additional data to fulfil our obligations. This may include checks for conflicts of interest and actions to prevent fraud.

We may also use your contact information for payment purposes and to inform you about any changes to our agreement terms.

Type of data
Description
Reasons for processing
Lawful basis
Feedback data
Name
Identification of the representative
Performance of the contract.
Email address
Communication regarding the inquiry.
Performance of the contract.
The company name
Identification of the representative.
Legitimate interest
Position
Identification of the representative.
Legitimate interest
Phone number
Identification of the representative.
Legitimate interest

Data retention period

Data processed based on the conclusion and performance of a contract.
Stored for a period of 3 years from the date of the last communication.
Please note!
  • If you refuse to provide us with the necessary personal data, we will not be able to provide you with services or interact with you in any other way under the contract.
  • The Website may contain links to other resources for which we are not responsible for the content and privacy practices. When you leave our Website, please familiarise yourself with the personal data processing policies of those websites.

The data we receive from the third parties

We may receive some data from third parties, but we do not necessarily receive it. This depends on the features you use and your settings.

The scope of the data collected, the purposes and the basis for processing are determined by the relevant personal data documents of these third parties.

Categories of third parties
Reasons for processing
Marketing and analytics tools
We use analytics tools to understand and improve our business.
Social networks
We use various social networks to spread information about our activities.
Podcast services
We may publish our podcasts on various services through which you may reach our Website.
Services for finding interns, job candidates
We use various services to search for job candidates.
CRM systems
We use CRM systems to develop our business.
Messengers
We use messengers to communicate with you in ways that are convenient for you.
Payment services
We use the services of payment services to make payments.
Please note!

To obtain a detailed list of such third parties, please contact us.

Data transfer to third parties

We may transfer your personal data to our subcontractors to the extent necessary for the provision of services and user support. We may also need to transfer data to other parties as indicated below.

Details

We transfer your data on the following grounds:

  1. Contractual performance: We may transfer your data to our subcontractors and partners for the purpose of entering into and fulfilling contractual obligations. These agreements are primarily required to provide you with quality services.
  2. Consent: We may transfer your personal data based on your consent.
  3. Legal compliance: We may disclose your personal data to third parties if necessary for:
  • Complying with requests from governmental authorities, court orders, or other legal requirements;
  • Preventing unauthorised use of the Website or violations of our policies;
  • Protecting against third-party claims;
  • Assisting in the prevention or investigation of fraud.

Protection of your Data

We protect the information on our computer servers in a controlled and secure environment, safeguarded against unauthorized access, use, or disclosure.

We also implement intelligent organisational security measures to ensure protection, including:

Organizational security measures

Staff training
Description
Internal policies and instructions
Protection during data transfer
Careful use of Internet resources
Non-disclosure agreements (NDA)
Physical security measures
Closed-circuit television (CCTV)
Physical perimeter security
Security
Restricted access to premises
Alternative power supply
Alarm system
Technical security measures
Encryption technologies
Backup and recovery
Two-factor authentication
Licensed software
Keeping registers of consent
Password controls

Your rights

You as a subject of personal data in relation to your data have the rights described below. Contact us to exercise them.

The Rights
Description
Right to information
You have the right to know and be informed about the sources of collection, the location of your personal data, the purposes of their processing, and the location of the data controller.
Right to access your personal data
You have the right to request access to and receive all of your data that we store.
Right to object to the processing of your personal data.
You have the right to submit a request with a valid reason to object to the processing of your personal data.
Right to erasure your personal data.
You have the right to submit a request with a valid reason to erasure your personal data if such data is processed unlawfully or is inaccurate.
Right to rectify your personal data
You have the right to submit a request with valid reason to rectify your personal data if such data is processed unlawfully or is inaccurate.
Right to personal data protection.
You have the right to protect your personal data from unlawful processing and accidental loss, destruction, damage due to deliberate concealment, non-provision, or untimely provision, as well as protection against the disclosure of information that is inaccurate or harms your honor, dignity, and business reputation.
Right to file complaints regarding the processing of your personal data with the Commissioner or Court.

You have the right to file complaints regarding the processing of your personal data with the Commissioner for Human rights of the Verkhovna Rada of Ukraine by email hotline@ombudsman.gov.ua.

Please note! If you are dissatisfied with our processing practices, please contact us.

Right to withdraw consent.
You may withdraw consent to processing at any time. You also have the right to place restrictions on the processing of your personal data when giving consent.
Right to use legal remedies in case of violation of the personal data protection legislation.
You have the right to protect your personal data through legal remedies as established by the laws.
Right to know the mechanism of automated processing of personal data

You have the right to request information from us about the use of automated processing mechanisms for personal data.

Please note! We do not use any automated decision-making processes.

Please note!

We may ask you to verify your identity before responding to a request. We will process your request and provide you with an answer
within 30 days of receiving it.

Cookie

We use necessary cookies for the functioning of the Website. By using cookies, we collect automatically gathered data. You can read more about this in our Cookie Policy.

If you wish to disable cookies, you can find instructions on managing your browser settings through the following links:

Image Samsung Internet
Image Firefox
Image Chrome
Image Opera
Image Microsoft Edge
Image Vivaldi
Image Safari
Image Brave

Privacy Notice update

This Message and the relationships falling under its scope are governed by the Law of Ukraine "On Personal Data Protection." As a best practice, we also adhere to the General Data Protection Regulation.

The current legislation and requirements regarding the processing of personal data, as well as the functionality of the Website, may change. In such a case, we will publish a new version of this Message on the Website.

If significant changes are made to the Website that affects your privacy, we will notify you by displaying the information on the main page of the Website and, if necessary, seek your consent.

You have read a full version of our Privacy Policy. Back to the short version.
×
Let’s talk

Get in touch with us to share your project idea or propose a partnership. We’re also here to offer advice and have a chat it that’s what you’re seeking.

Image
Volodymyr Golembivs'kiy
CEO and Founder
Book a call Partnership
Service